What does the Readiness Checklist include?

The checklist covers three areas: data readiness, AI-enabled interactions and intent-driven conversion. It helps organisations assess their current state and identify next steps towards AI-ready commerce.

How can IBM iX support AI-first commerce transformation?

IBM iX combines strategy, experience design and technology to prepare commerce platforms for AI. From structured data and API integration to personalised experiences, IBM iX supports organisations across all stages of AI-first commerce transformation.

Can IBM iX integrate complex technology stacks for AI commerce?

Modern e-commerce platforms rely on multiple systems such as CRM, CMS and data platforms. IBM iX integrates these systems into a scalable architecture that enables AI-driven discovery, interaction and transactions across digital commerce ecosystems.

Ready for AI-first  commerce?

Use the Readiness Checklist to assess how visible, accessible and relevant your online shop is for AI agents.

Download the Checklist

AI-first commerce in 90 Seconds

AI agents don’t browse like humans. They retrieve structured information, compare options and make decisions directly. This changes the requirements for your online shop. Watch the video to learn what AI-first Commerce means in practice.

Take the AI-first commerce self-check

Find out in three steps whether AI can find your store, interact with it and recommend or choose your products.

The checklist shows where your online shop stands today.

What you need to know

AI-first commerce describes platforms that are built to be discovered, understood and used by AI systems. It shifts the focus from human browsing to machine-driven decision-making. IBM iX helps organisations design and implement commerce platforms that are optimised for AI-driven discovery and interaction.

AI agents influence how products are discovered, compared and purchased. Platforms that are not prepared for AI risk losing visibility and relevance. IBM iX supports organisations in making their platforms accessible, actionable and ready for AI-driven interactions.

The checklist covers three areas: data readiness, AI-enabled interactions and intent-driven conversion. It helps you assess your current state and identify next steps. IBM iX uses this framework to guide organisations in building AI-ready commerce platforms.

IBM iX combines strategy, experience design and technology to prepare commerce platforms for AI. From structured data to API integration and personalised experiences, IBM iX supports organisations across all stages of AI-first commerce.

Modern commerce platforms rely on multiple systems such as CRM, CMS and data platforms. IBM iX connects these systems into a scalable architecture that enables AI-driven discovery, interaction and transactions.

Modern e-commerce platforms rely on multiple systems such as CRM, CMS and data platforms. IBM iX connects these systems into a scalable architecture that enables AI-driven discovery, interaction and transactions across digital commerce ecosystems.

The first step is to assess your platform across data, interaction and conversion capabilities. The IBM iX Readiness Checklist helps identify gaps and define a roadmap for agentic commerce. IBM iX then supports the implementation across your digital commerce and omnichannel landscape.