IBM iX

Experience matters

We are IBM iX, the experience agency of IBM Consulting. A new kind of agency, accelerated by a century of human-centred tech expertise.

Landscape image of the reception of the IBM iX Studio Berlin with a large glass front, two people are walking by, two people are sitting at the desk

We put the interaction between people and technology at the center of everything we do.

We are helping to shape a sustainable future: with products, services and experiences that connect people.

IBM iX is a consultancy, digital agency, design studio and tech company all rolled into one.

We are team players and change agents, combining our creative spirit with speed, in-depth industry knowledge and the technological power of IBM – with more than 1,200 experts in Germany, Austria and Switzerland.

More about us Download IBM iX Book

LOT Polish Airlines relies on expertise from IBM iX on digital experiences Generative AI

We offer all skills and end-to-end services to successfully effect digital change together.

Our teams guide people, brands and organisations in an agile and collaborative way: from analysis and concept via business case, design vision and MVP development to roll-out and operations.

Services at a glance

Digital business consulting

Strategic and technological advice for digital transformation in marketing, sales, services and commerce

Experience design & communications

Research, ideation, service design, UX/UI design, content and campaigns for brands, digital products and holistic customer experiences

Engineering & development

Front- and backend engineering and implementation of digital experience platforms (DXP), custom development and mobile services

Workflows & operations

New ways-of-working, programme management, workflows and operations as well as business process outsourcing

Great experiences and innovative services have the potential to change the world. Fulfilling this potential is exactly what drives us.

View projects

Frau am Tresen bezahlt mit apple pay, drei junge Menschen im Hintergrund

Check out our project highlights in the “IBM iX Project Showreel 2022”

LOT Polish Airlines relies on expertise from IBM iX on digital experiences

view of Wimbledon arena with tennis player

Driving AI-powered solutions for Wimbledon

Illustration with two smartphones showing the BARMER app

New digital experience for Barmer

Infographic with images from the Baloise website

A Digital Experience Platform for new Baloise brand identity

The uvex group’s new D2C multi-brand store

GROHE X: A 360° Brand Experience

We know you can only make progress through industry know-how and by working in agile, interdisciplinary teams.

Our experts know first-hand the industry-specific challenges that our customers face and use their expertise to deploy successful customer, employee and public experiences. We work with customers in both the public sector as well as the mobility, retail, consumer goods, banking and insurance industries, just to name a few.

The global presence of IBM Consulting gives us additional consulting capability with technological depth.

More about our industries

Sustainable business models require future-proof technology and open eco-systems based on a flexible architecture. Sounds complex? It is!

We advise progressively and agnostically, based on our long-standing premium partnerships with leading providers of digital experience, sales, CRM and commerce software.

What makes us unique is our comprehensive expertise in development and implementation, certified by independent analysts; not to mention our passion as IBMers and tech nerds.

Technologies & partners in detail

neosfer and IBM iX make businesses Web3-ready with the Metaverse Circle

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Generative AI – Transforming Marketing, Sales, and Service

Read now

Enhancing the Wimbledon fan experience with AI from watsonx

Read now

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Learn more

Interested in personal growth? Develop yourself and your skills further – and grow with us.

At IBM iX you will encounter a wide range of exciting projects, training courses, skills and people from around the world. We are a large, diverse community that embodies a distinctive agency and knowledge culture.

In our studios in Germany, Austria, Switzerland and Croatia we welcome any and all who are just as open and curious as we are.

Discover your opportunities

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Let’s get started together.

Contact us Your career at IBM iX

The complete digital experience package

We offer all skills and end-to-end services to successfully effect digital change together. Our teams guide people, brands and organisations in an agile and collaborative way: from analysis and concept via business case, design vision and MVP development to roll-out and operations.

Experiences that make the difference

Great experiences and innovative services have the potential to change the world. Fulfilling this potential is exactly what drives us.

LOT Polish Airlines relies on expertise from IBM iX on digital experiences

Driving AI-powered solutions for Wimbledon

New digital experience for Barmer

A Digital Experience Platform for new Baloise brand identity

The uvex group’s new D2C multi-brand store

GROHE X: A 360° Brand Experience

Industry knowledge? We bring it with us

Banking & Financial Services

Public & Defense

Retail & Consumer Goods

Healthcare & Life Sciences

Insurance

Energy & Utilities

Industrial

Automotive & Mobility

With a passion for technology

Inspiration, proposals & perspectives

neosfer and IBM iX make businesses Web3-ready with the Metaverse Circle

Generative AI – Transforming Marketing, Sales, and Service

Enhancing the Wimbledon fan experience with AI from watsonx

View all blog articles:

We’ll take you further. And you, us.

What are you waiting for? Let’s get started together.

We offer all skills and end-to-end services to successfully effect digital change together.

Our teams guide people, brands and organisations in an agile and collaborative way: from analysis and concept via business case, design vision and MVP development to roll-out and operations.

Experiences that
make the difference

Industry knowledge?
We bring it with us

With a passion
for technology

Inspiration,
proposals & perspectives

We’ll take you further.
And you, us.

What are you waiting for?
Let’s get started together.