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Experience matters

We are IBM iX, the experience agency of IBM Consulting. A new kind of agency, accelerated by a century of human-centred tech expertise.

 

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We put the interaction between people and technology at the center of everything we do.

We are helping to shape a sustainable future: with products, services and experiences that connect people.

IBM iX is a consultancy, digital agency, design studio and tech company all rolled into one.

We are team players and change agents, combining our creative spirit with speed, in-depth industry knowledge and the technological power of IBM – with more than 1,200 experts in Germany, Austria and Switzerland.

More about us Download IBM iX Book

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We offer all skills and end-to-end services to successfully effect digital change together.

Our teams guide people, brands and organisations in an agile and collaborative way: from analysis and concept via business case, design vision and MVP development to roll-out and operations.

Services at a glance
Digital business consulting

Strategic and technological advice for digital transformation in marketing, sales, services and commerce
Experience design & communications

Research, ideation, service design, UX/UI design, content and campaigns for brands, digital products and holistic customer experiences
Engineering & development

Front- and backend engineering and implementation of digital experience platforms (DXP), custom development and mobile services
Workflows & operations

New ways-of-working, programme management, workflows and operations as well as business process outsourcing

Great experiences and innovative services have the potential to change the world. Fulfilling this potential is exactly what drives us.

View projects
Frau am Tresen bezahlt mit apple pay, drei junge Menschen im Hintergrund

Check out our project highlights in the “IBM iX Project Showreel 2022”

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Driving AI-powered solutions for Wimbledon

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New digital experience for Barmer

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A Digital Experience Platform for new Baloise brand identity

Die uvex group Website auf drei screens

The uvex group’s new D2C multi-brand store

GROHE X: A 360° Brand Experience

We know you can only make progress through industry know-how and by working in agile, interdisciplinary teams.

Our experts know first-hand the industry-specific challenges that our customers face and use their expertise to deploy successful customer, employee and public experiences. We work with customers in both the public sector as well as the mobility, retail, consumer goods, banking and insurance industries, just to name a few.

The global presence of IBM Consulting gives us additional consulting capability with technological depth.

More about our industries
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Sustainable business models require future-proof technology and open eco-systems based on a flexible architecture. Sounds complex? It is!

We advise progressively and agnostically, based on our long-standing premium partnerships with leading providers of digital experience, sales, CRM and commerce software.

What makes us unique is our comprehensive expertise in development and implementation, certified by independent analysts; not to mention our passion as IBMers and tech nerds.

Technologies & partners in detail
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Best Retail Case 2023 Metro.digital

IBM iX and METRO receive Best Retail Cases Award 2023

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Generative AI – Transforming Marketing, Sales, and Service

Enhancing the Wimbledon fan experience with AI from watsonx

IBM study: CEO decision-making in the age of AI

Marko Thorhauer, IBM iX, und Burkhard Müller, Art Directors Club, bei ihrem Talk am IBM iX Stand auf der OMR

From creator to curator? How artificial intelligence is changing the role played by designers

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View all blog articles:
“What's up?“

Interested in personal growth? Develop yourself and your skills further – and grow with us.

At IBM iX you will encounter a wide range of exciting projects, training courses, skills and people from around the world. We are a large, diverse community that embodies a distinctive agency and knowledge culture.

In our studios in Germany, Austria, Switzerland and Croatia we welcome any and all who are just as open and curious as we are.

Discover your opportunities
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IBM iX

The Experience Agency
of IBM Consulting

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