We provide the in-depth industry expertise
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Automotive & Mobility

The automotive industry is facing major changes. Networked and autonomous technologies, the trend towards software-defined vehicles and more sustainable solutions are all on the rise. In collaboration with you, we are developing innovative, sustainable mobility concepts and putting them on the road.

Banking & Financial Services

The banking sector has been turned upside down by strong competition from digital offers, changing customer behaviour and increased expectations for a better banking experience. A radical rethink is required: only the perfect orchestration of services across all channels creates an optimal customer experience. We will implement that for you.

Energy & Utilities

Energy and utility companies are being confronted with numerous challenges due to decarbonisation, increasing electrification and decentralised energy production: from new competitors with innovative business models to growing customer expectations and new demands on employees and working methods. We will guide you along the path to the future of energy.

Healthcare & Life Sciences

The digitisation of the healthcare industry is in full swing. Intelligent IT solutions have the potential to make healthcare more efficient and improve the quality of medical care. Together with you, we are developing safe, compliant, innovative solutions – while always keeping the focus on people.

Industrial & Chemicals

Owing to new technologies and changing customer behaviour, industrial companies are at the beginning of a renaissance. What is needed are solutions that accelerate industrial processes – from production and supply chains through to the entire life cycle. We will develop these in collaboration with you.


The insurance industry is in transition. Business models, structures and sales channels are becoming increasingly digitised. At the same time, consumers want competent advice and support along an engaging customer journey. How do you bring it all together? Leave that to us.

Public & Defense

The public sector is being confronted with increasing demands from the people.  They want digitised, efficient, user-friendly products and services. To bring these up to date requires new technologies and the modernisation and automation of core applications. We can help with that.

Retail & Consumer Goods

Brand is king was yesterday. Today, the focus is on the customer in retailing and the consumer goods industry. We will optimise your business along the entire value chain and on all channels with modern technological solutions.

Telecommunications & Media

Telecom, media and entertainment companies are digital pioneers. The biggest challenge: consumer hunger for mobile digital services. We will work with you to design a user-centric, efficient, seamless network architecture for the distribution and consumption of digital content.

Travel & Transport

The travel and transport industry is being challenged like never before. Those who want to stay on board are working on sustainable, efficient and customer-oriented solutions. A modern travel and transport industry will keep in mind the digital experience and trust of customers, as well as profitability. Let’s set out on this journey together.

“The digital transformation of the customer experience is different in every industry – that’s why we have built up detailed industry and process knowledge in our consulting teams in order to be able to advise our customers holistically.”

Tanja Waldeck
IBM iX Leader DACH
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Green mobility: Together with IBM Garage™, Fortum is driving the energy transition forward


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