IBM iX
Services
Industries
Projects
Career
About us
Insights

IBM iX
Services
Industries
Projects
Career
About us
Insights

We provide in-depth industry expertise

How is digital business developing in your industry? Thanks to our interdisciplinary industry teams, our specialists are often already deeply involved and knowledgeable in this issue.

As a true partner in digital transformation, we help you put the interaction between people and technology at the centre of your business model.

The knowledge we’ve acquired from many projects in your industry, together with the global footprint of IBM Consulting, helps us to quickly make the right decisions together.

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Expertise & skills for every industry

Banking & Financial Services

The banking sector has been turned upside down by strong competition from digital offers, changing customer behaviour and increased expectations for a better banking experience. A radical rethink is required: only the perfect orchestration of services across all channels creates an optimal customer experience. We will implement that for you.

Public & Defense

The public sector is being confronted with increasing demands from the people. They want digitised, efficient, user-friendly products and services. To bring these up to date requires new technologies and the modernisation and automation of core applications. We can help with that.

Retail & Consumer Goods

Brand is king was yesterday. Today, the focus is on the customer in retailing and the consumer goods industry. We will optimise your business along the entire value chain and on all channels with modern technological solutions.

Healthcare & Life Sciences

The digitisation of the healthcare industry is in full swing. Intelligent IT solutions have the potential to make healthcare more efficient and improve the quality of medical care. Together with you, we are developing safe, compliant, innovative solutions – while always keeping the focus on people.

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Insurance

The insurance industry is in transition. Business models, structures and sales channels are becoming increasingly digitised. At the same time, consumers want competent advice and support along an engaging customer journey. How do you bring it all together? Leave that to us.

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Energy & Utilities

Energy and utility companies are being confronted with numerous challenges due to decarbonisation, increasing electrification and decentralised energy production: from new competitors with innovative business models to growing customer expectations and new demands on employees and working methods. We will guide you along the path to the future of energy.

Industrial

Owing to new technologies and changing customer behaviour, industrial companies are at the beginning of a renaissance. What is needed are solutions that accelerate industrial processes – from production and supply chains through to the entire life cycle. We will develop these in collaboration with you.

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Automotive & Mobility

The automotive industry is facing major changes. Networked and autonomous technologies, the trend towards software-defined vehicles and more sustainable solutions are all on the rise. In collaboration with you, we are developing innovative, sustainable mobility concepts and putting them on the road.

Travel & Transport

The travel and transport industry is being challenged like never before. Those who want to stay on board are working on sustainable, efficient and customer-oriented solutions. A modern travel and transport industry will keep in mind the digital experience and trust of customers, as well as profitability. Let’s set out on this journey together.

Telecommunications & Media

Telecom, media and entertainment companies are digital pioneers. The biggest challenge: consumer hunger for mobile digital services. We will work with you to design a user-centric, efficient, seamless network architecture for the distribution and consumption of digital content.

“The digital transformation of the customer experience is different in every industry – that’s why we have built up detailed industry and process knowledge in our consulting teams in order to be able to advise our customers holistically.”

Tanja Waldeck

IBM iX Leader DACH

draft on tablet

Green mobility: Together with IBM Garage™, Fortum is driving the energy transition forward

IBM iX Book

The new IBM iX Book

Together with you, we want to tackle today’s biggest industry challenges and changes. How? Get some inspiration in our new IBM iX Book.

Download for free

Innovative frameworks for
new industry challenges

Illustration of working people connected to illustrations of the health industry

IBM Garage™ for Health & Insurance: digital innovations for the health and insurance sector (German)

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Green mobility: how Fortum is driving the energy transition with the IBM Garage (German)

Fortum + IBM Garage: How to support increasing green mobility without killing the power grid

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Powerful digital defence – with the IBM Garage™ for Defence (German)

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Innovate Banking: transform the digital banking experience in collaboration with IBM (German)

Explore our highlight projects

Banking & Financial Services

IBM iX for Baloise: from digital platform to AI integration

A woman holding a tablet and viewing the TheraKey website on the screen.

Healthcare & Life Sciences

TheraKey: Digital therapy support with generative AI

Healthcare & Life Sciences

VALIDATE: saving lives by harnessing AI for decision-making

Healthcare & Life Sciences

VALIDATE: Mit KI-gestützten Entscheidungen Leben retten

MinijobZentrale_KI

Public & Defense

Improving Customer Care by Publishing with GenAI

Industrial & Chemicals

Siemens: Strategy for Sales Excellence

See more projects

Let's talk about your specific
business challenge!

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