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The complete digital transformation package

Zwei Frauen diskutieren Feedback an einem Board
ein Web Entwickler an einem Computer

We have the relevant expertise in strategy, design and technology to develop end-to-end experiences – whether it’s for B2B, B2C, B2E; marketing, IT, sales or services; the corporate, start-up or public sector.

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Business Consulting

We analyse, plan and advise holistically

Advisory for digital marketing, sales, services and commerce

Digital experiences produce real impact if products and services are reimagined and improved with the help of data in conjunction with business models, IT architectures, processes and organisations.

Our project experience allows us to face any challenge head-on. No matter the level of complexity, we have the right solution.

Digital Advisory

  • Research, Insights & Assessment
  • Data & Analytics
  • Marketing, Commerce & CRM Strategy
  • Platform Architecture
  • Digital Ventures & Innovation
  • Digital Portfolio Management
  • Business Case & Modelling

Customer Experience Strategy

  • Experience Consulting
  • Omni-Channel Strategies
  • Experience Ecosystems
  • Marketing Automation & AI

 

zwei Manner beraten sich

Experience design & communications

We create progressive design and targeted communication

Ideation, research, design, content and activation for digital products, brands & experiences

Excellent interfaces, complex omni-channel journeys and campaigns with impact? We do it all.

Experience design is so much more than a visual interface – it’s a key success factor for digital business.

We also advise on brand management and the development of scalable design systems and organisations.

Experience Design

  • Experience Design Strategy
  • Ideation & Enterprise Design Thinking
  • Customer Journey & Service Design
  • UX/UI Design
  • User Research & Testing
  • Design Systems, DesignOps

Digital Communications

  • Brand Strategy & Design
  • Communication & Marketing Campaigns
  • Content Strategy, Content Marketing, SEO
  • Editorial Services & Media Production
  • Social Media

 

UI Designer sitzen am Computer und designen

Every touchpoint counts: we think in journeys

Engineering & Development

We develop new products, systems,
apps, tools and platforms

Full-service engineering for a new digital portfolio

Our team is well established in the area of web and mobile technologies.

With our expertise and long-standing partnerships with the leading providers of marketing, commerce and sales software, we can develop digital experience ecosystems holistically.

And we have the global tech power of IBM when it comes to nearshoring or offshoring as well as cloud, security and AI.

Digital Experience Platforms (DXP)

  • Marketing & Communication Platforms
  • Experience Management Platforms
  • Commerce Platforms
  • Customer Relationship Management
  • Customer Data Platforms
  • Field Sales & Service Platforms

Custom Development

  • Prototyping, POC, MVP
  • Ecosystems & Marketplaces
  • Mobile App Development
  • Headless Applications & Microservices
  • Employee & Collaboration Platforms
  • Hybrid Cloud & AI

 

Eine Gruppe Entwickler sitzt an einem Tisch und arbeitet

Workflows 
& Operations

We manage, control and optimise

Implementation, workflows, optimisation, roll-out and operations from a single source

We take responsibility for the success of a project, train organisations in new working methods and can even take over parts of their business, e.g., in digital marketing or experience management. We provide long-term support and find the best solutions for DevOps and automation.

Workflows & Ways of Working

  • Agile at Scale
  • Product & Program Management
  • Change, Enablement & Governance
  • Business Process Design
  • Marketing-as-a-Service

Operations, Support & Automation

  • Implementation & Rollout Management
  • Experience Management Services
  • Application Maintenance & Support
  • DevOps & Automation Services
  • Process Outsourcing

 

Eine Mitarbeiterin zeigt berät den Kunden

Selected projects

Take a look at current work and cases

Ein Tablet zeigt die neue TheraKey Website

Digital therapy support with gen AI for Berlin-Chemie

Learn more
A smartphone shows the new Moovster app

Sustainable mobility for Moovster

Learn more
Smartphones zeigen verschiedene Seiten der VW App

Personalised services for Volkswagen WE

Learn more
Frau beim Sport mit Tag Heuer Uhr

A new D2C experience for TAG Heuer

Learn more
More projects

Ready for the next level of digital transformation?

Contact us Your career at IBM iX

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