AI Solutions: From Strategy to Implementation

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We develop AI solutions that integrate seamlessly into your teams, workflows and systems – human‑centred, responsible and designed to unlock real value.

Start your journey
with strategic AI consulting

Not every beginning requires a complex AI transformation. With our modular kickstarter packages you quickly uncover where the biggest opportunities lie and where AI solutions will truly benefit your organisation.

AI Maturity Assessment

Uncertain about your level of readiness? We analyse your technical, organisational and cultural starting point and deliver a clear roadmap within 3 to 4 weeks.
AI Opportunity Discovery

No clear starting point? We identify and prioritise your most valuable AI use cases. Fast, strategic, practical.
AI Academy

Need to enable your team? Book a 6‑week learning programme that prepares your teams for productive AI use.
AI Executive Mentoring

Need solid arguments for the management team? A compact one‑day format that empowers leaders to scale AI with confidence.

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IBM iX Micro Offering Digital Concierge Collage

4 AI solutions for marketing, brand and customer service

Looking for more than prototypes? We build AI solutions that support your teams every day and directly contribute to your business objectives.

Benefit from:

Automated brand compliance
Generation of CI‑compliant visuals and assets
Intelligent AI assistants and chatbots
AI‑based data analytics accelerating decision‑making

Explore our AI solutions

What our clients say

“We were impressed by the speed and quality with which IBM iX implemented the AI Workbench. It enables us to efficiently meet the growing demand for high-quality content—providing a noticeable relief to our teams and a real boost to productivity.”

Emirhan Yasdiman

Global Lead SEO, METRO AG

“Combining generative AI with scientifically validated data enables tailored therapy support with the potential to significantly improve patient care. With IBM iX we developed a chatbot in record time that lifts personalised therapy guidance to a new level.”

Jan Hulshoff Pol

Head of Digital Healthcare  Marketing, Berlin-Chemie

Data architecture & governance for scalable AI implementation

AI is only as strong as its data. We help you build a modern data architecture enabling scalable, responsible and efficient AI implementation.

AI consulting built on data, smart workflows and a human‑centred approach

Our data excellence approach ensures:

An intelligent data architecture that grows with your objectives
Clean, organised and AI‑ready data flows
Maximum value from existing data assets

Experience the impact of AI transformation through:

End‑to‑end workflow optimisation
Seamless AI integration at critical touchpoints
Revolutionary process redesign for the AI era

Our human‑centred methodology provides:

Comprehensive programmes for AI integration
Practical training with current tools
Change management strategies that foster real adoption and lasting impact

Success stories powered by AI solutions

Kickstart your AI transformation

End‑to‑end AI services for lasting AI transformation

At IBM iX we combine AI consulting, design, technology and enablement into a holistic AI transformation approach.

KI-Datenstrategie & Consulting

Entfalte das volle Potenzial von Generative AI – mit unserer strategischen Beratung. Wir helfen dir dabei, konkrete Potenziale zu identifizieren, eine passgenaue Roadmap zu entwickeln und einen belastbaren Business Case für den KI-Einsatz zu erstellen.

KI-Daten & Toolchain-Beratung

Hole das Maximum aus deinen Daten heraus. Gemeinsam entwickeln wir eine tragfähige Datenstrategie, wählen die richtigen Tools und Plattformen aus und sorgen für eine nahtlose Integration. So legst du die Basis, um Erkenntnisse zu gewinnen, Entscheidungen zu beschleunigen und deine GenAI-Initiativen wirkungsvoll voranzutreiben.

KI-Governance, Prozesse & Ethik

Sorge für einen verantwortungsvollen KI-Einsatz. Wir unterstützen dich beim Aufbau eines ethischen und sicheren Rahmens: mit klaren Richtlinien, Prozessen und Kontrollmechanismen, die Risiken minimieren, Transparenz schaffen und Fairness fördern – abgestimmt auf deine Ziele und Werte.

KI-Modell-Integration & Optimierung

Wir helfen dir, die passenden KI-Modelle in dein Business zu integrieren und produktiv zu machen – von Llama, Claude und Mistral bis hin zu OpenAI und watsonx. Unser plattformunabhängiger Ansatz stellt sicher, dass Modellwahl und Anpassung exakt zu deinen Zielen, Daten und Systemen passen. Für maximale Effizienz und Skalierbarkeit optimieren wir Cloud-Deployments, verbessern API-Performance und senken Latenzen sowie Kosten – damit deine KI-Lösungen schnell, sicher und zukunftsfähig laufen.

Fine-Tuning-Modelle

Wir machen generische Foundation Models zu branchenspezifischen Hochleistungsmodellen. Durch Fine-Tuning mit deinen proprietären Daten steigern wir die Genauigkeit, verbessern das Kontextverständnis und reduzieren Halluzinationen signifikant. Das Ergebnis: eine KI, die deine Sprache spricht, deine Branche versteht – und jederzeit relevante, verlässliche Ergebnisse liefert.

Entwicklung von KI-Agenten/Assistenten

Wir entwickeln und implementieren KI-Agenten, die weit mehr können als nur chatten. Ob mit LangChain, CrewAI oder individueller Architektur: Unsere Multi-Agent-Systeme planen, beobachten, denken und handeln eigenständig – und passen sich in Echtzeit an neue Informationen an. Das Ergebnis: höhere Effizienz, bessere Ergebnisse und messbarer ROI durch intelligente Orchestrierung.

Integration von KI in Automatisierungs-Flows

Wir bringen KI in deine Prozesse – für maximale Effizienz. Durch intelligentes Process Redesign und automatisierte Abläufe wie Content-Validierung oder Service-Routing optimieren wir Workflows, senken Kosten und steigern Qualität sowie Durchsatz nachhaltig. Das Ergebnis: Systeme, die lernen, sich anpassen und mit deinem Business wachsen.

KI Academy

Mach dein Team fit für eine KI-unterstützte Arbeitswelt. Unsere Programme fördern eine Kultur des Lernens und der kontinuierlichen Anpassung. So entfalten deine KI-Investitionen ihre volle Wirkung – im Einklang mit IBMs Engagement für Kompetenzaufbau.

Change-Beratung

Stärke dein Team im Umgang mit KI – sicher, pragmatisch und wirkungsvoll. Unsere Advisory-Services helfen dabei, KI reibungslos in die Organisation zu integrieren, Innovationspotenziale zu entfalten und Akzeptanz langfristig zu sichern.

Strategie & Vision

Beschleunige deine KI-Transformation. Wir schaffen eine Innovationskultur, fördern KI-Kompetenz und begleiten den organisatorischen Wandel – damit Menschen, Prozesse und Technologien perfekt zusammenspielen.

Our AI solutions are supported by strong technology partners — selected to match your goals.

Explore our tech partners

Ready for the next step in your AI journey?

Whether pilot project or full-scale AI transformation — we support you every step of the way. Book your free advisory session now.

Frequently asked questions about AI solutions

AI data strategy & consulting

Unlock the full potential of generative AI with our expert consulting services. We’ll help you identify opportunities, develop a tailored roadmap and create a business case for AI adoption.

AI data & toolchain advisory

Maximise the value of your data. We’ll help you design and implement a robust data strategy, select the right tools and platforms, and ensure seamless integration. Get ready to unlock insights, accelerate decision-making, and fuel your generative AI initiatives.

AI governance, processes & ethics

Ensure responsible AI adoption. We’ll support you in establishing clear policies, procedures and control to mitigate risks, ensure transparency and promote fairness in your AI systems. Trust us to guide you in building an ethical AI framework that aligns with your values and goals.

AI model integration & optimisation

We help you integrate and operationalise the right AI models for your business — from Llama, Claude, and Mistral to OpenAI and watsonx. With a platform-agnostic approach, we select and tailor models based on your goals, data, and infrastructure. To ensure efficiency and scalability, we optimise cloud deployments, streamline API performance, and reduce latency and costs — enabling AI systems that are fast, secure, and built to scale.

Fine-tuning models

We transform generic foundation models into domain-specific powerhouses. Through fine-tuning your proprietary data, we improve model accuracy, boost contextual understanding and significantly reduce hallucinations. The result: AI that speaks your language, understands your industry, and delivers relevant, reliable output — every time.

Developing AI agents/assistants

We design and deploy AI agents that go beyond chat — they can plan, observe, think, and act. Built on frameworks like LangChain, CrewAI, or custom architectures, these multi-agent systems tackle complex tasks autonomously and adapt to changing inputs in real time. The result: higher efficiency, better outcomes, and measurable ROI through intelligent orchestration.

Integrating AI in automation flows

We infuse AI into process redesign to unlock next-level efficiency. By integrating intelligent automation into workflows — from content validation to service routing — we help streamline operations, reduce costs and significantly boost throughput and quality. The result: smarter systems that learn, adapt and scale with your business.

AI Academy

Ensure your team is ready to thrive in an AI-augmented workplace. Our comprehensive programmes foster a culture of continuous learning and adaptation, maximising the impact of your AI investments and aligning with IBM’s commitment to skills development.

Change Advisory

Empower your team to embrace AI confidently – our advisory services help integrate AI smoothly into your operations, fostering a culture of innovation and ensuring lasting impact across your organisation.

Strategy & Vision

Accelerate your AI transformation. We build a culture of innovation, develop AI literacy and drive organisational change management. Together, we’ll ensure that your people, processes, and technology are aligned to maximise the benefits of generative AI.