From automation to autonomy: Your guide to Agentic AI

Agentic AI is redefining how business gets done

We’re entering a new era of intelligent systems, where AI agents don’t just predict or generate, but autonomously plan, decide, and act.
This is Agentic AI: the third wave of enterprise AI and a major step beyond automation. It empowers organisations to orchestrate complex workflows, drive innovation faster, and deliver measurable outcomes – while keeping people in control.

At IBM iX, we’re helping leading businesses explore this shift and implement trusted Agentic AI solutions across marketing, sales, commerce, and service.
Our brand new guide shows what sets Agentic AI apart, where it delivers the most value, and how to scale it responsibly in your organisation.