Solution Architect (f/m/x)

IBM iX – Designing Tomorrow

Less complexity. More clarity.

You do not just implement MarTech platforms. You connect business goals, customer data and technology to create solutions that deliver measurable value and turn strategy into reality.

At IBM iX, we create intelligent experiences at the intersection of strategy, technology and data. Human-centric, advisory-driven and AI-infused. Together with our clients, we build customer data and MarTech ecosystems that enable relevant growth.

Location(s): Berlin or Düsseldorf, Hybrid | Working model: Full-time (40h)

This role bridges presales and delivery. From discovery and architecture to commercial decision-making and go-live, you create the foundation for successful programmes, win client trust and help transform complex requirements into scalable customer experience platforms

Your contribution: You develop end-to-end architectures, shape winning solutions, secure new business and bring future-ready customer experience platforms to life.

Your tasks

• Translation of business, customer and technical requirements into scalable MarTech and customer data architectures
• Design of end-to-end customer lifecycle solutions across CDP, CRM, marketing automation, consent, identity, analytics and omnichannel activation
• Development of MVP strategies, transformation roadmaps and realistic estimates covering effort, resources, budget and risk
• Ownership of presales activities including RFPs, scoping, solution proposals, demos, proofs of concept and technical consulting
• Assurance of architecture quality, security, scalability and business value throughout delivery up to go-live
• Enablement of clients and teams through expert guidance, knowledge sharing and best-practice consulting

What you bring

• 5+ years of experience in solution architecture, MarTech consulting, CDP, CRM or marketing automation, preferably within consulting, system integration or MarTech environments
• Deep expertise in at least one leading customer data or marketing platform such as Adobe Experience Platform, Salesforce Data Cloud or Marketing Cloud, Twilio Segment, Braze, Emarsys or SAP Marketing Cloud alongside the ability to transfer architectural best practices across technologies
• Proven track record in presales, including RFPs, scoping, effort estimation, proposal development, technical presentations, proofs of concept and statements of work
• Strong expertise in data, integration and solution architecture including APIs, data models, event taxonomies, ETL/ELT, event streaming and reverse ETL with the ability to design scalable future-ready platforms
• Sound understanding of GDPR, consent management, PII, identity resolution and data governance and their application within secure and sustainable solution architectures
• Confident communication across technical and non-technical stakeholders, experience guiding technical teams and consulting clients, with fluent German (at least C1) and business fluent English (C1)

How we work together

Reliable. Collaborative. On equal footing.

• Clear responsibilities and open communication
• Leadership that provides direction while giving you the space to deliver
• Teams that focus on outcomes—not just presentations
• A strong commitment to quality and sustainable solutions

What we offer

An environment where you can make an impact.

• Challenging projects with real ownership and room to shape outcomes
• Clear development paths, extensive learning opportunities and access to the latest technologies
• Attractive benefits package: 30 days holiday plus additional days off, subsidies for public transport and JobRad, bonus programmes – offer may vary by country and location
• Flexible working models: hybrid setup, flexible hours with core working hours, workation and sabbatical options
• Wellbeing support including health and mental wellbeing offers, sports options and additional support for childcare
• Strong culture with regular team and company events, modern offices and access to an international network

What else you need to know

IBM iX is committed to creating an inclusive workplace that provides equal opportunities for everyone. We especially encourage people with diverse backgrounds, perspectives and experiences to apply.

Interested?

We look forward to your application in English, including your CV and references. Feel free to include relevant project examples that showcase your work.

Do you have any questions about the role?

Please contact your Talent Acquisition Partner: Carolin Weinhardt, join-ix@ibmix.de