Client Director – Consumer (f/m/x)

IBM iX – Designing Tomorrow

Less admin. More growth.

You do not manage accounts. You build partnerships that drive revenue and deliver real impact.

At IBM iX, we create intelligent experiences that truly move the needle. No ego. No unnecessary noise. Just people who take ownership and get things done.

Locations: Vienna, Wels| Full-time (38,5h), hybrid | Travel approx. 40%

You own a strategic portfolio within the Consumer Cluster – spanning lifestyle brands, retail, FMCG and wholesale – driving sustainable growth across existing clients while actively winning new business in the DACH market. You think like an entrepreneur, identify opportunities early and turn them into measurable impact. 

Your tasks

• Drive revenue growth and overall account performance within the Consumer Cluster while ensuring long-term client success
• Win new clients in the DACH market by identifying opportunities, building strong relationships and turning them into lasting partnerships
• Convert opportunities into revenue through structured sales processes, compelling pitches and consistent deal closure
• Advise C-level stakeholders along the full customer journey with a focus on data-driven marketing, commerce and sales and service transformation
• Evolve account strategies and lead strategic initiatives in close collaboration with interdisciplinary teams and leadership roles
• Connect client needs with the IBM iX portfolio and leverage the global IBM network and partner ecosystem to create business impact 

What you bring

• At least 5 years of experience in digital consulting or strategic client development within a consumer environment, combined with strong exposure to account management, sales or P&L responsibility
• Proven sales track record with a clear focus on new business, deal structuring and revenue ownership
• Completed university degree in digital media, marketing, IT or a comparable field
• Solid knowledge of project and account controlling (bookings, revenue and profit)
• Deep understanding of digital touchpoints in the consumer space and the ability to apply this in client situations
• Strong communication and negotiation skills across all levels, a natural networker mindset and a genuine passion for retail and consumer brands in the context of AI-driven transformation
• Fluent German (at least C1) and solid English (at least B2) 

How we work together

• Clear responsibilities and open communication
• Leadership that provides direction while giving you the space to deliver
• Teams that focus on outcomes – not just presentations
• A strong commitment to quality and sustainable solution

What we offer

• Challenging projects with real ownership and room to shape outcomes
• Clear development paths, extensive learning opportunities and access to the latest technologies
• Attractive benefits package: 30 days holiday plus additional days off, subsidies for public transport and JobRad, bonus programmes – offer may vary by country and location
• Flexible working models: hybrid setup, flexible hours with core working hours, workation and sabbatical options
• Wellbeing support including health and mental wellbeing offers, sports options and additional support for childcare
• Strong culture with regular team and company events, modern offices and access to an international network

What else you should know

IBM iX is committed to creating an inclusive workplace that provides equal opportunities for everyone. We especially encourage people with diverse backgrounds, perspectives and experiences to apply.

We offer you a salary above minimum wage in keeping with the market. For legal reasons, we would like to state that the minimum gross annual salary set by the collective bargaining agreement (KV) is 76.216 EUR.

Interested?

We look forward to your application in English, including your CV and references. Feel free to include relevant project examples that showcase your work.

Do you have any questions about the role?

Please contact your Talent Acquisition Partner: Carolin Weinhardt, join-ix@ibmix.de