How we work | IBM iX

Let’s go: start, think, do

Employees work with design thinking on a board

Co-create, co-execute, co-operate: success starts with a team.

Let’s join forces to advance digital transformation! You bring the business challenge – we’ll bring the know-how, the passion and the methods.

With scalable, agile frameworks such as the IBM Garage™ and Enterprise Design Thinking, we are working on sustainable business models, digital services and integrated customer journeys.

Collaboration sounds easy – but it takes training, courage and true partnership to collaborate in an agile way and master the challenges of the digital world.

We act with the creativity and speed of an agency, while leveraging the experience, scalability and tech power of IBM, as well as our long-term partnerships with the world’s leading software providers.

We work on an equal footing with our customers – and quickly immerse ourselves into industries, structures, processes and teams.

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three employees work together on one laptop

Alongside our in-depth web and mobile tech expertise, we’ve fostered long-standing premium partnerships with leading digital experience platform (DXP), sales, CRM and commerce software providers.

This allows us to provide impartial advice to our customers on future-oriented experience ecosystems and develop and implement end-to-end digital products and services.

Adobe Experience Cloud

Leading Adobe Platinum Solution Partner and EMEA Partner of the Year 2021.

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Salesforce

Global Fullforce Partner for Salesforce Commerce, Marketing and Sales Clouds with many experts in DACH.

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SAP Customer Experience

Long-standing Platinum Partner for SAP CX and SAP Commerce, Marketing and Customer Data Cloud implementations.

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Acquia

Powerful cloud platform for creating, delivering and optimising digital experiences.

CoreMedia

Headless content management as a strategic tool for brand experience orchestration.

Magnolia

More speed and flexibility in experience management thanks to a combination of headless content and a modular digital experience platform.

Sitecore

Web content management and digital experience platform for relevant, highly personalised content and seamless customer experiences.

Commercetools

Composable commerce solution that enables organizations to successfully leverage innovation while adapting their commerce architecture to evolving business and customer requirements.

Contentful

Contentful helps companies unlock the power of digital content so they can build faster and deliver at scale, making their content a strategic business asset.

More partners

Many more close partnerships with leading software & tech providers like Apple, Samsung, Figma, Invision, Atlassian and more.

Hand hält eine Grafik aus Kreisen, Kreislauf

IBM Garage: Where innovation and transformation come together

In an IBM Garage™, customers work side-by-side with IBM experts. The methodology is well-founded, has been tested over a thousand times and refined. The IBM Garage™ is tailored to meet industry-specific challenges and based on IBM’s consulting and technological expertise to quickly add value and save time and money.

Co-create: interdisciplinary teams create tangible solutions to digital challenges using research, business modelling, ideation and experience design.

Co-execute: minimum viable products (MVPs) and digital services are built as prototypes and tested promptly.

Co-operate: solutions are gradually expanded, implemented and scaled.

Discover the IBM Garage™

A woman sticks post-its on a white board

IBM’s Enterprise Design Thinking (EDT) is our comprehensive toolbox of methods to solve ‘wicked challenges’ in digital business in a user-centred way.

Together, we observe, understand and reflect on human behaviour, while approaching design solutions iteratively, in interdisciplinary teams, and with empathy, joy and passion.

EDT takes design thinking further, to meet the needs of modern enterprises. Thousands of teams, both at IBM and in other companies, organisations and educational institutions, are already using the framework successfully and helping to constantly develop it further.

More about Enterprise Design Thinking