Client Director Industrial & Auto (f/m/x)

IBM iX – Experience the Human Factor.

With creative approaches and cutting‑edge technologies, we shape digital transformation across industries such as Automotive, Industrial, Energy & Utilities, as well as Pharma & Life Sciences. Together with our clients, we develop forward‑looking solutions for connected ecosystems, efficient processes, and innovative digital platforms – creating sustainable, user‑centric experiences across all areas.

As a Client Director – Industrial & Auto (f/m/x), you actively help shape the future of our clients: You manage long-term partnerships, identify new business opportunities, and play a decisive role in driving innovative digital solutions in industrial, automotive, energy-related, and regulated environments. We are looking for you full-time at our locations in Germany (Berlin/Düsseldorf) or Austria (Vienna/Wels).

Your tasks

• You manage a defined set of existing clients and strategically develop these accounts while successfully overseeing day-to-day project operations
• You act as the central point of contact for your clients – for both project-related topics and overarching activities and coordination
• You regularly visit your clients on-site, build relevant relationships, and position IBM iX as a strategic partner within the Industrial & Auto cluster (including Energy & Pharma)
• You are responsible for client success, growth, and satisfaction, and you motivate your teams specifically toward achieving these goals
• You understand processes, workflows, and industry-specific challenges and are able to assess and advise on them confidently across digital touchpoints
• Together with project teams and experts, you drive the strategic development of your accounts – through account planning, network expansion, or the development of value propositions
• You identify relevant areas for action with industry, software, and cloud partners and integrate these into your client relationships

Your skills

• You have many years of professional experience in digital consulting or in the strategic development of key clients in the industrial, automotive, energy & utilities, or pharma/life sciences sectors
• You bring extensive experience in account management, sales, and/or P&L responsibility for one or more major clients
• You hold a university degree – ideally in digital media, marketing, or IT
• You have solid project management experience and strong expertise in project and account controlling (bookings, revenue, profit)
• You possess comprehensive industry knowledge of solutions, technologies, processes, and best practices across digital touchpoints and confidently apply this knowledge in client conversations
• You act as a trusted advisor and strong network-oriented personality, are always well-prepared, and conduct conversations with confidence at a professional level
• You have excellent communication and negotiation skills and interact confidently with a wide range of stakeholders; you speak German at C2 level and English at least at B2 level

Your perspective

Professional Growth
We offer various opportunities for personal development through our internal academy and “design yourself” programs, including in-house coaching and mentoring. You’ll also have full access to all further training opportunities at IBM.

Work-Life Balance 
Our core working hours, 30 days of vacation and hybrid-work-model help you live your life more flexible. 

Health & Well-Being 
Your well-being is just as important as your health. That’s why we offer different programs & initiatives to support your physical and mental health. 

Team & Culture  
It’s our goal for everyone to feel safe, needed and celebrated. Look forward to great team and company events. 

Corporate Benefits & Incentives  
Enjoy great IBM discounts and internal incentives that appreciate your effort like our “Bring a friend” rewards program. 

About us

In over 60 studios, IBM iX is one of the largest providers of digital experience services in the world. As part of IBM Consulting, IBM’s consulting and services unit, IBM iX is a consultancy, digital agency, design studio and tech company all in one. At the intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In German-speaking countries, experts design digital experiences that put people at the center – based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX.

You feel at home in the world of digital trends and love to drive projects with real impact? Then become part of our IBM iX Team! 

IBM iX is a company focused on creating an equal work environment for all. We especially want to encourage all people with their individual diverse backgrounds and perspectives to apply for work at our company.  

We offer you a salary above minimum wage in keeping with the market. For legal reasons, we would like to state that the minimum gross annual salary set by the collective bargaining agreement (KV) is EUR 72.268.

We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation. 

Questions about the job? Please contact your Talent Acquisition Partner:
Isabella Görke
join-ix@ibmix.de