Solution Architect – MarTech Generalist (f/m/x)

Please note that due to the project demands, for this position we can only consider candidates that are German (and English) fluent.

IBM iX – Experience the Human Factor.

Are you ready to accelerate our clients’ digital transformation and design innovative solutions as a Solution Architect – MarTech Generalist (f/m/x)? Then use your expertise and creativity to develop customized Salesforce solutions, tackling both technical and business challenges in a dynamic and multidisciplinary environment.   
 
We are looking for you to join us as soon as possible on a full-time basis (40 hours per week) to support our Salesforce team – ideally at our offices in Berlin or Düsseldorf. 
 
IBM iX is a global Fullforce partner for Salesforce CRM solutions with in-depth industry expertise in the DACH region. The IBM iX Salesforce team works across several locations in Germany, with its headquarters in Berlin and extensive global connections. We support companies in developing leading digital solutions for a wide range of industries, particularly the automotive industry, life sciences, manufacturing, the public sector and the telecommunications industry. 

Your tasks

• You design and deliver end-to-end IT and marketing technology solutions in complex client environments
• You analyze business processes with a focus on marketing, sales, and customer experience, and translate them into scalable architectures
• You transform business requirements into integrated MarTech solutions across multiple platforms
• You design system landscapes that effectively connect various tools and platforms (e.g., CRM, marketing automation, CMS, and data platforms)
• You evaluate and select appropriate technologies with regard to integration, performance, scalability, and long-term sustainability
• You collaborate closely with business stakeholders, development teams, and other partners to ensure successful delivery
• You guide projects from initial concept through implementation to go-live and beyond, taking ownership of architectural decisions
• You support pre-sales activities through solution design, effort estimation, and client presentations
• You identify optimization potential in existing MarTech stacks and continuously improve them 

Your skills

• You have several years of experience as a Solution Architect or in a comparable role, ideally within digital platforms or MarTech environments
• You bring a broad understanding of the MarTech ecosystem and are familiar with platforms such as Salesforce, Adobe Experience Platform, Optimizely, as well as cloud platforms like Microsoft Azure and Amazon Web Services
• You have experience integrating systems (APIs, middleware, data flows) and designing distributed architectures
• You are able to structure complex requirements and translate them into pragmatic, implementable solutions
• You are familiar with best practices in customer experience, data integration, and marketing technologies
• You have experience working in agile or hybrid delivery models
• You communicate confidently with both technical and non-technical stakeholders in English and German (at least C1)
• You are self-driven, take ownership, and maintain a clear overview even in complex project environments 

Your perspective

Professional Growth
We offer various opportunities for personal development through our internal academy and “design yourself” programs, including in-house coaching and mentoring. You’ll also have full access to all further training opportunities at IBM.

Work-Life Balance 
Our core working hours, 30 days of vacation and hybrid-work-model help you live your life more flexible. 

Health & Well-Being 
Your well-being is just as important as your health. That’s why we offer different programs & initiatives to support your physical and mental health. 

Team & Culture  
It’s our goal for everyone to feel safe, needed and celebrated. Look forward to great team and company events. 

Corporate Benefits & Incentives  
Enjoy great IBM discounts and internal incentives that appreciate your effort like our “Bring a friend” rewards program. 

About us

In over 60 studios, IBM iX is one of the largest providers of digital experience services in the world. As part of IBM Consulting, IBM’s consulting and services unit, IBM iX is a consultancy, digital agency, design studio and tech company all in one. At the intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In German-speaking countries, experts design digital experiences that put people at the center – based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX.

You feel at home in the world of digital trends and love to drive projects with real impact? Then become part of our IBM iX Team! 

IBM iX is a company focused on creating an equal work environment for all. We especially want to encourage all people with their individual diverse backgrounds and perspectives to apply for work at our company.  

We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation. 

Questions about the job? Please contact your Talent Acquisition Partner:
Carolin Weinhardt
join-ix@ibmix.de