Adobe Solution Partner – Experience Cloud

IBM iX is a leading Adobe Platinum Solution Partner and “EMEA Partner of the Year 2021”. We have been working with Adobe solutions for over 20 years and have implemented more than 450 projects for our customers – with more than 100 local, 200 near- and 500 offshore consultants.

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Adobe solution Partner. 2023 Digital Experience Solution Partner.

Today’s
Challenges

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Personalised and
consistent experiences

Personalisation

How can we deliver personalised customer experiences that stand out from the crowd?

Scalability

How can we orchestrate and scale multi-channel customer experiences?

Speed

How can we bring innovation quickly to the market?

Outstanding digital experiences that attract and retain customers long-term.

Cookieless future

Engage with your customers in a cookieless world. Bring data into focus to create new opportunities for personalised experiences for the respective target group.

AI-driven marketing automation

Use the power of artificial intelligence to gain unique insights about your customers and make your marketing campaigns even more compelling.

Agile marketing & platform operations

Set the foundation to easily adapt your marketing efforts from development to execution. Quickly and flexibly react to external effects and lead your digital platform to success.

Create outstanding experiences

Design experiences by centralising and standardising your Customer Experience data. Simplified CX data workflows build real-time customer profiles that can be segmented, looked up, and activated.

Adapt your marketing campaigns to user needs

Create powerful, shoppable, and customizable experiences with your b2c/b2b/b2x campaigns. Manage and track your campaigns to invest your budget wisely.

Automise your marketing with Marketo

Use Big Data efficiently to provide your customers with the right content, at the right time, on the right channel. Track your Marketing efforts and invest in an increased customer engagement.

Adobe Experience
Cloud

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The one-stop shop for
customer experiences

We’ve been working with Adobe Experience Cloud technology for more than 20 years. With the Adobe Experience Cloud you can make use of a colorful mix of services and applications hosted on one single platform. The Cloud services enable you to ideally anticipate and adapt to the needs of your customers.

Adobe Experience Manager

A promising combo for your content and digital assets.

Whether outstanding design systems, intelligent tools for content management or flexible solutions for marketing: Adobe Experience Manager (AEM) is a true powerhouse among content management systems (CMS).

Create and deliver experiences across any channel, device or app.
Streamline marketing operations and application development for an improved content agility and faster time-to-value.
Quickly design, organise, and access personalised content for all touchpoints.
Achieve a content velocity by connecting assets for authoring web pages.
Creation of text, images, videos and social media content for maximum engagement.

As an Adobe Platinum Partner, we are happy to support you in the implementation of your digital project with AEM.

Adobe Experience Platform

An open, intelligent, and real-time platform for customer experiences.

Get a comprehensive and actionable view of your customer profiles in milliseconds.
Deliver differentiated and compelling experiences to your customers.
Unlock your data potential by breaking down data silos.
Strengthen your customers’ trust by mitigating the risk of data security threats.
Enable Data Scientists to derive more insights from real-time, single customer views.

Marketo Engage

The translator of complex journeys.

Measure your experiences throughout the complete process from acquisition to advocacy.
Accelerate your digital customer experiences.
Engage customers in relevant conversations.
Attract, nurture, and deliver win-ready leads to sales.
Benefit from extensive insights into your marketing performance.

Adobe Campaign

Your customers’ companion on every step of the journey.

Decrease operational inefficiencies by executing highly personalised campaigns.
Measure the effectiveness of campaigns across multiple channels.
Create a consistent experience across all touchpoints.
Map customer experiences across online and offline channels.

„The IBM iX project team provided us with both strategic and technical support in the development of the hub. As a result, we have created a new and exciting platform to inspire our customers.”

Jan Klippel

Head of Digital Experience – Eurowings

Digital Marketing
Journey – powered by Adobe

Questions about the Adobe Experience Cloud? Talk to our expert Omar.

Omar El Agrebi

Director Sales & Alliance | Adobe GTM Lead DACH

omar.el.agrebi@ibmix.at

Personalised and
consistent experiences

Personalisation

Scalability

Speed

Outstanding digital experiences that attract and retain customers long-term.

Cookieless future

AI-driven marketing automation

Agile marketing & platform operations

Create outstanding experiences

Adapt your marketing campaigns to user needs

Automise your marketing with Marketo

The one-stop shop for
customer experiences

A promising combo for your content and digital assets.

An open, intelligent, and real-time platform for customer experiences.

The translator of complex journeys.

Your customers’ companion on every step of the journey.

Digital Marketing
Journey – powered by Adobe

Solving the Multi-tenant Vanity URL Dilemma on Adobe AEM

Lufthansa: Mobile solutions that enable premium service

Website Relaunch for LOT Polish Airlines

Strong online presence for Wienerberger

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Customer Data Platforms - worth the hype?

Why marketing automation tools have long since been more than a nice toy

Best Retail Case Award for Fressnapf Group and IBM iX

Best of Swiss Web Award for the Migros Sustainability Hub

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IBM iX

Personalised and consistent experiences

Personalisation

Scalability

Speed

Outstanding digital experiences that attract and retain customers long-term.

Cookieless future

AI-driven marketing automation

Agile marketing & platform operations

Create outstanding experiences

Adapt your marketing campaigns to user needs

Automise your marketing with Marketo

The one-stop shop for customer experiences

A promising combo for your content and digital assets.

An open, intelligent, and real-time platform for customer experiences.

The translator of complex journeys.

Your customers’ companion on every step of the journey.

Digital Marketing Journey – powered by Adobe

Solving the Multi-tenant Vanity URL Dilemma on Adobe AEM

Lufthansa: Mobile solutions that enable premium service

Website Relaunch for LOT Polish Airlines

Strong online presence for Wienerberger

Hyundai steps on the gas pedal for digitisation of the customer lifecycle

Customer Data Platforms - worth the hype?

Why marketing automation tools have long since been more than a nice toy

Best Retail Case Award for Fressnapf Group and IBM iX

Best of Swiss Web Award for the Migros Sustainability Hub

IBM iX acquires plant expert COMPO as a new client

IBM iX

Personalised and
consistent experiences

The one-stop shop for
customer experiences

Digital Marketing
Journey – powered by Adobe