Digital Strategy Consultant - Consumer & Retail (f/m/x)

Please note that due to the project demands, for this position we can only consider candidates that are German (and English) fluent.

IBM iX – Experience the Human Factor.

As a Digital Strategy Consultant (f/m/x), you are at the heart of our customer-centric strategy – you deliver inspiring presentations and demos, develop compelling offers and sales strategies, and build strong relationships with customers and stakeholders, while staying on top of industry trends and technologies to guide our customers on their journey to digital excellence.
 
Sound like you? Then we are looking for you to join us full-time in Düsseldorf or Vienna as soon as possible.

Your tasks

• You will develop strategies for digital transformation projects with a focus on the individual challenges and goals of our customers
• You will analyze existing business processes and derive concrete optimization and digitization potential from them
• You will design and moderate workshops with stakeholders from a wide range of areas, both internal and external
• You will actively support the acquisition of new customers and the expansion of our existing customer relationships
• You will accompany complex change processes – from the initial idea to successful implementation
• You will integrate market, technology, and, in particular, AI trends into your consulting services and position yourself as a catalyst for innovation
• You will work closely with colleagues from Experience Design, Digital Commerce, Marketing & CRM, Data & AI to design future-proof solutions
• You create compelling presentations, decision templates, and robust business cases for different target groups

Your skills

• You have a degree in business administration, business informatics, computer science, or a related field
• You have several years of experience in management consulting, an agency, or an innovation-driven company—ideally in retail or the consumer goods industry
• You have a good understanding of industry-specific processes and digital business models
• You are familiar with AI technologies and their possible applications – ideally, you have already supported or implemented initial AI-related projects
• You are familiar with the basic principles of LLMs, machine learning, and automation and are able to identify and evaluate (gen) AI use cases
• You use AI-based tools in a targeted manner to make your work more efficient and effective – for example, for idea development, automation of routines, or rapid creation of content and analyses
• You work in a structured manner, think entrepreneurially, and communicate complex content in a way that is appropriate for the target audience – even at the C-level
• You have a professional demeanor and impress with your empathy, clarity, and strong reasoning skills
• You have a strong command of written and spoken German and English (at least C1 level)
• You remain focused, solution-oriented, and motivated even in dynamic situations

Your perspective

Professional Growth  
We offer various opportunities for personal development through our internal academy and “design yourself” programs, including in-house coaching and mentoring. You’ll also have full access to all further training opportunities at IBM. 

Work-Life Balance  
Our core working hours, 30 days of vacation and hybrid-work-model help you live your life more flexible.   

Health & Well-Being  
Your well-being is just as important as your health. That’s why we offer different programs & initiatives to support your physical and mental health.

Team & Culture   
It’s our goal for everyone to feel safe, needed and celebrated. Look forward to great team and company events.

Corporate Benefits & Incentives   
Enjoy great IBM discounts and internal incentives that appreciate your effort like our “Bring a friend” rewards program.  

About us

In over 60 studios, IBM iX is one of the largest providers of digital experience services in the world. As part of IBM Consulting, IBM’s consulting and services unit, IBM iX is a consultancy, digital agency, design studio and tech company all in one. At the intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In German-speaking countries, experts design digital experiences that put people at the center – based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX.
 
You feel at home in the world of digital trends and love to drive projects with real impact? Then become part of our IBM iX Team!  

IBM iX is a company focused on creating an equal work environment for all. We especially want to encourage all people with their individual diverse backgrounds and perspectives to apply for work at our company.

We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation.

Questions about the job? Please contact your Talent Acquisition Partner:
Carolin Weinhardt
join-ix@ibmix.de