Client Director – Health & Insurance (f/m/x)

IBM iX – Experience the Human Factor.

Would you like to play an active role in shaping the digital future of healthcare and insurance? As Client Director Health & Insurance (f/m/x), you will play a key role in strategic customer development. You will support your customers as a trusted advisor, develop digital strategies with real impact, and use modern technologies to transform services, processes, and sales channels in a sustainable way.

In the Health & Insurance Cluster, we work in interdisciplinary teams on projects in the fields of healthcare & life sciences, pharmaceuticals, and insurance. Our focus is on statutory (GKV) and private health insurance (PKV), on customers from the traditional insurance sector, and on companies from the pharmaceutical sector. We set new standards for digitalization in the respective industry and support our customers in transforming their services, processes, and sales channels and adapting them to the growing demands of users.

Sound like you? Then we are looking for you to start as soon as possible on a full-time basis (40 hours per week) at our Berlin or Düsseldorf location.

Your tasks

• In your role as a strategic sparring partner, you will actively shape your clients’ digital agenda—going beyond mere project management, you will be responsible for developing long-term partnerships and identifying new potential
• As a trusted advisor, you will work with your clients to develop digital transformation strategies, derive concrete initiatives from them, and use existing projects as a platform for sustainable business development and innovation
• Together with your customers, you will develop digital strategies that have a real impact – from vision to implementation
• You will actively lead the preparation and presentation of pitches and tenders, especially for your customers

Your skills

• You have at least five years of professional experience as a consultant, account manager, or in a comparable role—ideally in a digital agency, management consultancy, or an international company with a focus on digital transformation
• You have a university degree, preferably with a focus on digital media, marketing, or IT—alternatively, you have extensive professional experience in consulting
• You impress with your confident manner, strong communication skills, and high level of commitment. You enjoy teamwork as well as strategic negotiations with stakeholders
• You make targeted use of modern technologies and platforms to shape your clients’ digital transformation in a sustainable way – e.g., through the use of AI, cloud solutions, or industry-specific tools
• You have already successfully managed projects in the field of digital transformation, taking on end-to-end responsibility – from strategy development and planning to operational implementation
• You have experience in strategic support and management of clients in a consulting environment – including coordination, control, and business development
• You have very good German and English skills (C2 language level in German and C1 level in English) and impress with your presentation and moderation skills – even in international project contexts

Your perspective

Professional Growth
We offer various opportunities for personal development through our internal academy and “design yourself” programs, including in-house coaching and mentoring. You’ll also have full access to all further training opportunities at IBM. 
 
Work-Life Balance  
Our core working hours, 30 days of vacation and hybrid-work-model help you live your life more flexible.  
 
Health & Well-Being  
Your well-being is just as important as your health. That’s why we offer different programs & initiatives to support your physical and mental health.  
 
Team & Culture   
It’s our goal for everyone to feel safe, needed and celebrated. Look forward to great team and company events.  
 
Corporate Benefits & Incentives   
Enjoy great IBM discounts and internal incentives that appreciate your effort like our “Bring a friend” rewards program.  

About us

In over 60 studios, IBM iX is one of the largest providers of digital experience services in the world. As part of IBM Consulting, IBM’s consulting and services unit, IBM iX is a consultancy, digital agency, design studio and tech company all in one. At the intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In German-speaking countries, experts design digital experiences that put people at the center – based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX.
 
You feel at home in the world of digital trends and love to drive projects with real impact? Then become part of our IBM iX Team!  
 
IBM iX is a company focused on creating an equal work environment for all. We especially want to encourage all people with their individual diverse backgrounds and perspectives to apply for work at our company.   
 
We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation.  
 
Questions about the job? Please contact your Talent Acquisition Partner:
Stefan Lembcke
join-ix@ibmix.de