IBM iX goes Agentforce World Tour 2026

Meet us at the Salesforce flagship event — or at one of the exclusive industry gatherings the day before.
19 & 20 May, Frankfurt

Schedule a meeting at our stand Contact

Three events. One perspective: How Agentforce, AI and Industry Clouds drive real business impact.

The Agentforce World Tour in Frankfurt brings the future of the Salesforce platform to the stage. As both a partner and sponsor, IBM iX is part of this flagship event — and deepens the conversation a day earlier through two exclusive industry formats.
Whether cross‑industry or focused on Life Sciences and Manufacturing, we show how platform vision turns into measurable business impact — through clear strategies, proven accelerators, and a deep understanding of regulatory, technological, and organisational realities.
Experience Salesforce not just as a product, but as a transformation platform. Together with IBM iX.

IBM iX on Stage

03.15 – 03.35 pm, Stage 2

Orchestrating the Future of Work with Multi‑Agent Intelligence

AI is moving beyond single assistants toward coordinated systems of agents that work across tools and teams. This session explores how multi‑agent orchestration reshapes enterprise workflows from requirements through delivery and rollout. Using Agent Studio together with the IBM Salesforce Delivery Suite as examples, we show how organisations reduce coordination overhead, maintain consistency, and scale intelligent workflows without losing transparency or control.

Speaker: Anton Thavapalan, Practice Lead CRM, Sales & Service, IBM iX
Peter Wüst, Senior Vice President Solution Engineering, Salesforce

IBM iX is a Salesforce Global Strategic Partner

Salesforce Mockup

As IBM’s experience agency, IBM iX is more than an implementation partner. We combine the innovative power of the Salesforce platform with strategic clarity, deep industry expertise, and excellence in experience design. Our ambition is not merely to introduce technology—but to make it truly effective.
Rather than staying at a theoretical level, we work with proven accelerators, clear frameworks, and a strong focus on adoption. This translates into faster time‑to‑value, fewer frictions during implementation, and sustainable embedding within the organisation. Our projects don’t end at go‑live—this is where they truly begin.
In short, IBM iX supports organisations from vision to scale. Forward‑looking, pragmatic, and responsible.