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Adobe Solution Partner – Experience Cloud

IBM iX is a leading Adobe Platinum Solution Partner and “EMEA Partner of the Year 2023”. We have been working with Adobe solutions for over 20 years and have implemented more than 450 projects for our customers – with more than 100 local, 200 near- and 500 offshore consultants.

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Adobe solution Partner. 2023 Digital Experience Solution Partner.

Today’s
Challenges

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Personalised and
consistent experiences

Personalisation

How can we deliver personalised customer experiences that stand out from the crowd?

Scalability

How can we orchestrate and scale multi-channel customer experiences?

Speed

How can we bring innovation quickly to the market?

Outstanding digital experiences that attract and retain customers long-term.

Cookieless future

Engage with your customers in a cookieless world. Bring data into focus to create new opportunities for personalised experiences for the respective target group.

AI-driven marketing automation

Use the power of artificial intelligence to gain unique insights about your customers and make your marketing campaigns even more compelling.

Agile marketing & platform operations

Set the foundation to easily adapt your marketing efforts from development to execution. Quickly and flexibly react to external effects and lead your digital platform to success.

Create outstanding experiences

Design experiences by centralising and standardising your Customer Experience data. Simplified CX data workflows build real-time customer profiles that can be segmented, looked up, and activated.

Adapt your marketing campaigns to user needs

Create powerful, shoppable, and customizable experiences with your b2c/b2b/b2x campaigns. Manage and track your campaigns to invest your budget wisely.

Automise your marketing with Marketo

Use Big Data efficiently to provide your customers with the right content, at the right time, on the right channel. Track your Marketing efforts and invest in an increased customer engagement.

Adobe Experience
Cloud

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The one-stop shop for
customer experiences

We’ve been working with Adobe Experience Cloud technology for more than 20 years. With the Adobe Experience Cloud you can make use of a colorful mix of services and applications hosted on one single platform. The Cloud services enable you to ideally anticipate and adapt to the needs of your customers.

Adobe Experience Manager

A promising combo for your content and digital assets.

Whether outstanding design systems, intelligent tools for content management or flexible solutions for marketing: Adobe Experience Manager (AEM) is a true powerhouse among content management systems (CMS).

 

  • Create and deliver experiences across any channel, device or app.
  • Streamline marketing operations and application development for an improved content agility and faster time-to-value.
  • Quickly design, organise, and access personalised content for all touchpoints.
  • Achieve a content velocity by connecting assets for authoring web pages.
  • Creation of text, images, videos and social media content for maximum engagement.

As an Adobe Platinum Partner, we are happy to support you in the implementation of your digital project with AEM.

Adobe Experience Platform

An open, intelligent, and real-time platform for customer experiences.
  • Get a comprehensive and actionable view of your customer profiles in milliseconds.
  • Deliver differentiated and compelling experiences to your customers. 
  • Unlock your data potential by breaking down data silos.
  • Strengthen your customers’ trust by mitigating the risk of data security threats. 
  • Enable Data Scientists to derive more insights from real-time, single customer views. 
Marketo Engage

The translator of complex journeys.
  • Measure your experiences throughout the complete process from acquisition to advocacy.
  • Accelerate your digital customer experiences.
  • Engage customers in relevant conversations.
  • Attract, nurture, and deliver win-ready leads to sales.
  • Benefit from extensive insights into your marketing performance.
Adobe Campaign

Your customers’ companion on every step of the journey.
  • Decrease operational inefficiencies by executing highly personalised campaigns.
  • Measure the effectiveness of campaigns across multiple channels.
  • Create a consistent experience across all touchpoints.
  • Map customer experiences across online and offline channels.
„The IBM iX project team provided us with both strategic and technical support in the development of the hub. As a result, we have created a new and exciting platform to inspire our customers.”
Jan Klippel
Head of Digital Experience – Eurowings

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Questions about the Adobe Experience Cloud? Talk to our expert Mikail.

Mikail Sözeri
Senior Alliance Manager | IBM iX DACH

IBM iX

The Experience Agency
of IBM Consulting
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