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Experience The Human Factor

We are IBM iX, the Experience Agency of IBM Consulting. Our mission: Designing technology that creates real value for people.

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Your transformation –
our know-how

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AI & Data Transformation

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Brand Strategy & Communication

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Content at Scale

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Digital Commerce & Sales

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Product & Experience Design

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Marketing & CRM Transformation

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Digital Accessibility

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Consultancy, Digital­ agency
and Tech-Company

IBM iX is a consultancy, digital agency, design studio and tech company all rolled into one.

With deep expertise, we bring complex digital transformation and AI projects to life – from first idea to scalable product, across every industry.

We are team players and change agents, combining our creative spirit with speed, in-depth industry knowledge and the technological power of IBM – with more than 1,000 experts in Germany, Austria and Switzerland.

How we work
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From idea to impact –
our projects

Together with our clients, we create digital solutions that simplify processes, connect people, and drive lasting impact.

Explore our work
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Our highlight projects

Digital solutions that optimise processes, connect people, and create lasting impact.

See all projects

“It was crucial for us to have a reliable partner at our side for the realisation of our complex project. Together with IBM iX, we were able to successfully master the challenges”

Michael Besel
Leiter Digital, Baloise

“A key success factor was the trust between Lufthansa, Adobe and IBM: we trust each other to work together and take responsibility as a team for the same goal.”

Karsten Krämer
Platform Lead Content Management, Services, Infrastructure Lufthansa Group

“It is of enormous added value for our customer relationships that our customers experience every interaction with METRO as individually tailored to their preferences and shopping behaviour (…). With IBM iX, we have a very experienced partner at our side for the realisation of this project.”

Marina Sverdle
Former Project Lead at METRO.digital

Different industries. Different challenges.

Our teams bring industry-specific expertise to every collaboration – whether in the public sector, retail and consumer goods, healthcare, or industrial. We design solutions tailored to your unique challenges. Backed by IBM’s global consulting and research power – and always with people at the center.

All industries at a glance

Strategy, design, tech, AI –
all end-to-end

Imagine digital transformation that just works. At IBM iX, we unite strategy, design, and technology to create clear solutions in a complex world. Our services cover the entire journey – from the first analysis to the business case, from MVP to scalable roll-out.

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Wir analysieren & beraten

Digital Business Consulting: Strategische und technologische Advisory für digitale Transformation in Marketing, Sales, Services und Commerce

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Wir designen & gestalten

Experience Design & Communications: Research, Ideation, Service Design, UX/UI Design, Content und Kampagnen für Marken, digitale Produkte und ganzheitliche Kundenerlebnisse

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Wir entwickeln & implementieren

Engineering & Development: Front- & Backend Engineering und Implementierung für Digital Experience Plattformen (DXP), Custom Development und Mobile Services

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Wir managen & skalieren

Workflows & Operations: Neue Arbeitsweisen, Program-Management sowie Business Process Outsourcing

Services at a glance

With passion for technology

We offer vendor-agnostic consulting, design scalable architectures, and deliver what truly matters.

Together with trusted partners like Adobe, SAP, and Salesforce, we build technology solutions that are scalable, intelligent, and future-ready.

As part of IBM, we’re a leader in AI services – bringing over 100 years of technology expertise to every solution.

See our technologies & partners
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Curious about what’s possible?
Book
your free consultation today.

Talk to us

Insights, inspiration & know-how

It’s more than a job – it’s your journey.

At IBM iX, you’ll find a wide range of exciting projects, trainings, coaching opportunities, skill-building – and inspiring people from around the globe.
We’re a large, diverse community with a strong agency spirit and a vibrant culture of knowledge-sharing.
In our studios across Germany, Austria, Switzerland, and Croatia, we welcome everyone who shares our curiosity and open mindset.

Discover your opportunities
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What are you waiting for?
Let’s get started, together!

Get in touch Book a Consultation